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Dealifier
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Help & Support

We're here to help.

Can't find what you need below? Email [email protected] and a real human will get back to you.

Frequently Asked Questions

What is Dealifier?

Dealifier connects local businesses that have slow hours with nearby shoppers who are already looking for what they sell. Businesses post deals with the price, discount, and hours they choose. Shoppers set their preferences once and only see deals that match, then redeem them in store.

When is Dealifier launching?

We're pre-launch. The shopper and merchant apps are built and in testing now, and founding merchants are signing up ahead of shoppers so the map has real deals on it from day one. Sign up early to be the first to know when we go live.

How much does it cost?

Dealifier is free for shoppers. Businesses pay no subscription and no fee to post a deal; they only pay when a deal turns into a completed sale.

For Shoppers

How does it work?

Set your categories, price range, distance, and timing once, and Dealifier filters out everything else. You only see deals that match what you set. When one catches your eye, claim it in the app, head to the business, and show your QR code at the counter to redeem.

Do I pay when I claim a deal?

No. Claiming a deal places a temporary hold on your card to reserve your spot, but you are not charged until the business scans your QR code in store. If you never redeem the deal, the hold is released and you pay nothing.

What kinds of deals will be available?

We're partnering with local restaurants, retail shops, salons, fitness studios, auto shops, and more. What you see depends on the businesses near you and the preferences you set.

For Businesses

Who is Dealifier for?

Any local business with slow hours. An auto shop with an empty bay, a restaurant with a quiet afternoon, a salon with a gap in the book, a studio with an off-peak class. If foot traffic makes you money, Dealifier is built to create it.

How do deals work on my end?

You post an offer with the price, discount, quantity, and hours you choose, and Dealifier puts it in front of nearby shoppers whose preferences match. When a shopper redeems, you scan their QR code in the app and the sale completes on the spot. You are never charged for a deal that doesn't turn into a sale.

How do I get set up?

Sign up early and we'll reach out when merchant onboarding opens. Founding merchants are onboarded first and get direct help from our team getting set up. You can also learn more on our business page.

Account & Billing

How do I sign in?

Dealifier uses passwordless sign-in. Enter your email and we send you a one-time code, or use a supported sign-in provider. There is no password to remember or reset.

How are payments handled?

Payments are processed by Stripe, a PCI-compliant payment provider. Dealifier never sees or stores your full card number. Major credit and debit cards, Apple Pay, and Google Pay are supported.

What if I see a charge I don't recognize?

Email [email protected] with the date and amount of the charge and we'll look into it and make it right.

How do I manage text messages?

Reply STOP to any Dealifier text to unsubscribe, or HELP for assistance. Details are in our SMS terms.

Deals & Redemption

How do I redeem a deal?

Open the claimed deal in the app and show your QR code at the business. They scan it, your payment completes, and you're done. No coupons to print and no codes to read out.

What happens if a deal expires before I redeem it?

Every deal shows its window before you claim it. If the deal expires before you redeem, the hold on your card is released and you are not charged.

What if the QR code won't scan?

Make sure your screen brightness is up and you're connected to the internet, then have the business try again. If it still won't scan, email [email protected] and we'll sort it out.

Accessibility

If you use a screen reader, keyboard navigation, or any other assistive technology and run into trouble using Dealifier, our Accessibility Statement explains the standards we follow and how to request help in a format that works for you.

Contact Support

Email [email protected] for anything at all: questions, feedback, billing issues, or just to say hi. A real person reads every message.

Found something broken? Tell us at dealifier.com/report-bug and we'll get on it.

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